Position Available – ACBC Food Shelf in Anoka, MN 

About ACBC: We are a non-profit food shelf established in 1971 to provide emergency food and clothing for persons in Anoka County. Approximately 18,000 families are served each year.

Position: Volunteer & Engagement Coordinator 

Position Overview: 

• 40 Hours per week
• Hours of Employment (may vary slightly): Monday 8:00am-4:00pm, Tuesday 9:30am-5:30pm, Wednesday 8:00am-4:00pm, Thursday 9:00am-7:30pm, Fri 8:00am-1:30pm
• Review provided after 90 calendar day probation period.

Desired Start Date: ASAP

Salary & Benefits: $21.00 per hour; paid holidays; Personal Time Off – 120 hours, Retirement Simple IRA plan with 3% employer match, $225 Benefit Stipend (paid in first paycheck of the month)

Reports to:  Communications & Development Manager

Reporting to this position:  Volunteers and Interns

Position Summary:   The Volunteer & Engagement Coordinator is responsible for coordinating a volunteer program that maintains operations of the food shelf, thrift store and special programming, while creating a generous and inclusive culture.

Role qualifications:  Demonstrated leadership, teamwork and management skills, well organized administrative skills, ability to train and teach volunteers, effectively communicate with participants and donors, ability to set boundaries and expectations, and a commitment to maintaining confidentiality.

Position responsibilities (essential functions) include (but not limited to): 

• Recruit, onboard, manage, and train new volunteers and interns
• Create new volunteer roles as needed for ACBC operations
• Communicate daily with volunteer shifts and offer training updates as needed
• Create and manage volunteer recognition moments and events
• Schedule volunteers for day-to-day operations, special events, and specific programs
• Schedule and manage volunteer groups
• Serve as a backup in volunteer gaps
• Provide program support to Outreach Grocery Delivery Program
• Coordinate volunteer database and ensure accuracy of reporting, communication, and retention
• Research and attend recruiting events and corporate volunteerism opportunities
• Promote a safe and respectful work environment for staff, volunteers, and participants
• Promote food shelf mission and donations
• Serve as an ambassador for the organization, including providing information and short tours of the food shelf
• Other general duties as assigned

Required skills and experience:   

• 2 Year Associates Degree or the equivalent of experience and education
• 2+ years of volunteer and/or customer service experience
• Excellent written and verbal communication skills
• Time management, adaptability, and organization skills
• Attention to detail and problem solving
• Experience working with diverse populations
• Must be able to support and contribute to team goals
• Prior experience with conflict management
• Prior experience in engaging community resources and building community relations would be preferred
• Computer skills (Office 365, Volgistics)
• Additional language skills would be preferred

Physical demands and work environment:  The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands:  lifting and carrying up to 50 lbs.; frequent speaking, reading, writing, walking, reaching, pushing, pulling, kneeling, squatting, bending, standing and sitting; frequent use of carts; occasional use of pallet jack some memorization. 
• Work environment:  varying temperatures (retail/warehouse/office environments), office and desk work; frequent work in warehouse/backroom/supply area with shelves and storage equipment; handling miscellaneous supplies and equipment including food and clothing donations. 

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

ACBC provides equal employment opportunities (EEO) to all employees and applicants for employment and expressly prohibits any form of unlawful employee harassment based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, incomed derived from public assistance programs, political beliefs, or reprisal or retaliation for prior civil rights activity, in accordance with applicable federal, state and local laws.

Please email resumes to:   stephanie@acbcfoodshelf.org or mail to PO Box 774, Anoka, 55303